Shipping policy

All deliveries are made via our in-house delivery service. We are committed to providing you with quality service in the shortest possible time.

Delivery territory limits

The territory served by the delivery is Montreal and his surroundings. However, if you want a delivery outside the area served, please contact us and we will process your request within reasonable limits.

Delivery schedule

All our deliveries are made according to predetermined time slots. You have the choice between five days of delivery, Tuesday - Wednesday - Thursday - Friday - Saturday, according to two time slots, 14h-17h or 17h-21h.

Delivery fees

The minimum amount of sales required to qualify for a delivery is 25$.

Delivery fee of $15 is applicable on all orders between $25 and $149.99.

Delivery is free of charge for orders of $150 or more within the delivery territory (Greater Montreal Area).

Delivery process

Once you complete the transaction on our website, you will receive an email confirming your order and indicating the date and time of delivery. You can place an order up until 5pm the day before your delivery.

If you are unable to be present during the chosen time-slot, please contact us by phone (514-838-6996) or by email (info@edouardetleo.com) as soon as possible. You can leave a note during your transaction if you have special delivery requests (e.g. delivered to the neighbor, etc).

In the event that you are not present at the time of delivery and that you do not answer the call of the delivery person, your order will be returned to our premises. An email will be sent to this effect. You will have 48 hours to pick up your order at our facilities or the option of a new delivery at a cost of an additional 15$ depending on the next available delivery time-slot.

Pick-up option

You can place an order until midnight the day before your pickup. The day of your pickup, vous can come and get your order between 13h and 18h.